Alpen-Wellnesshotel Barbarahof

emil hartwig (05.11.2017 14:56)
Worst Wellness Hotel EVER!
I don't know where to start. They are called 4 star Superior (means between 4 and 5 stars) and this is definitely not reflected.
As we arrived they did not even ask to help us with our luggage or offer us a trolley. Nor did they show us our room or anything. They gave us our keycards and that was it. I could not even give them 3 stars for their service and limited wellness area. Really disappointing start already.
The rooms are terrible. The beds are as soft as hot butter. When you lay down you shoulders are up and you back is all the way down to the floor (My weight is average). You wake up with neck, back and shoulder pain.
The rooms are extremely loud. I could hear my neighbours bathroom every single day and the sounds from outside were also audible.
The bathroom, oh god its bad. You don't even get a shower, you get a bathtub to shower in. I mean this is a 4 star wellness hotel. You would expect at least an okay bathroom. NO SHOWER and the bathroom is really small, you have only gotten enough space to place 1 toothbrush.
I did not have a single night in which I was able to sleep through and wake up without back pain.
Next up is the wellness area. I must say I did not use it much but as I used it, I was really disappointing. The pool is miniature sized. For a wellness hotel I expected something bigger and better. Additionally the water is really cold, which did not make my experience any better.
The steam bath and Sauna, I cannot comment about the quality since I only looked at them, but they were tiny. Max of 3 people in one and then they were already packed full.
The fitness room... I don't know what to say, I guess its fine but definitely not up to modern day standards and the room in general was really uncomfortable. You would not want to stay in there for more than 5 minutes.
Breakfast is fine. Very ver very limited. 3 Bread types and 3 different types of cheese. You have a wider and better range of foods in any 3 star hotel. There really is not much to comment about the breakfast other than disappointing. Not much to offer.
Dinner was good. There are two soups to choose from everyday, 3 main courses and 2 deserts. You chose your dinner during breakfast. I was pleased with the dinner other than the sizes of the portions. The main course was really really small and I had to eat dinner across the street at a pizzeria, but other wise it was good.
I cannot recommend this Hotel at all. The worst this was the rooms. They were old and you could not sleep in these beds. The wellness side of things was very limited for being a wellness hotel. What made this hotel stand out was that you did not feel welcome and home, like you do in good hotels. There was not soul to it. The nicest people in the hotel were the two waiters. They were very charismatic but sadly the hotel was not. Not even the owner of the hotel introduced him self. To sum it up, I was just disappointed.

Nina Nichols (12.02.2017 10:37)
Warm welcome, elegant but cozy family hotel. Comfortable beds and delicious food. Central and convenient for ski lifts. Would love to visit again!

Alexey Ivanov (22.01.2017 19:38)
This is one of the best if not the best hotel in Kaprun. Rooms are spacious and have beutiful view to the mountains. Chef serves delicious food which which expect from a Michelin star restaurant. The bus stop is located right by the hotel.

Thomas Gustafsson (20.07.2015 13:14)
We have been travelling to Austria for 50 years and this was our first disappointment.

First they invited everyone to a "sweet corner" between 3 and 5 pm.
We, naturally thought it was a cosy afternoon tea, but tea and coffee was not included...

We had half board and invited our friend for dinner one night, but we were not allowed to swap it for the next evening when we were invited to their hotel, so we had to pay 70 € for inviting them...

At night we painfully found out that there was no aircondition in this four star hotel...

The owners mingled with some German speaking guests at night but were not to be seen at breakfast...

Unfortunately we can not recommend this hotel for that price

Kaprun on July 20 2015

Square Doge (27.08.2013 23:36)
The hotel is verybad the staff are not friendly at all, they didnt let us park nor use the bathroom, even after we decided to take some rooms, they wouldent let us sit in the lobby, do you call that hospitality?. PLEASE SAVE your time and go to another hotel...just like we did

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